Liana S. Sargsyan
Key words – manners, speech, surroundings, situation, speech forms, communication, language means, addressing forms, intonation, extralinguistic factor.
In this article characteristic features of the etiquette are discussed. The extralinguistic factors of the speech are presented briefly. This factors are surroundings, social role, behavior a specific area, traditions, facial expression, movement, etc. The main focus is on the nutreal situations of communication. In some cases conditions connected to the speech process such as those that can have a direct influence on that process also taken into consideration. Then specific situations are given separately (acquaintances, phone call conversations, greetings, farewell) and the corresponding speech forms.